107: Just Stop VI: Judgement Day

We’re back with another installment of our Just Stop series to call out some things that just need to stop, like relying too much on trade discounts and not building relationships directly with manufacturers, being fair-weather sales reps, using a personal email like Gmail or Yahoo for business, etc.

In this episode, we discuss:

  • Importance of Pinterest for businesses
  • Avoid using “just” when clients request tasks, like “can you help with a few items”
  • Relying too much on trade discounts and not building relationships with manufacturers
  • Frustration with national retailers’ slow shipping and poor customer service
  • Finding quality customer service representatives in the retail industry
  • Reminder to stop neglecting your homes – treat your place like the showroom it is 
  • Testing out products in your own home before recommending to clients
  • How private equity is involved in the interior design industry
  • Impact of private equity ownership on companies like Mitchell Gold + Bob Williams
  • Debt loads and profitability pressures from private equity
  • Employee-owned companies vs private equity-owned companies 
  • Making authentic connections vs. just trying to get new work
  • Providing food for photographers during all-day shoots
  • Representing your business name professionally in emails – no more Gmail or Yahoo emails

Mentioned:

Read more about the closing of Mitchell Gold + Bob Williams on Business of Home

https://businessofhome.com/articles/mitchell-gold-bob-williams-shutters-abruptly

Here’s how Private Equity is involved in the interior design industry

https://businessofhome.com/articles/mitchell-gold-bob-williams-collapse-private-equity-ownership

Explore the Las Vegas Market exhibitors

https://www.lasvegasmarket.com/exhibitor/exhibitor-directory

Explore the High Point Market exhibitors

https://www.highpointmarket.org/ExhibitorDirectory

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